About Your Local MINI Retailer | Sandal Huddersfield

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

125 ratings and 98 comments received in the last 90 days.

31 May 2026

Good service from ordering the car to collecting. Fran very knowledgeable about the car and has been extremely helpful.

31 May 2026

Excellent service by all at Sandal Huddersfield

30 May 2026

Easy transition, really friendly people who did the handover. Everything was explained perfectly

21 May 2026

Pleased with the car and the help from Miss Fran Wood

20 May 2026

Fantastic service from start to finish

15 May 2026

Professional customer service throughout the process.

15 May 2026

Efficient service and felt all my requirements were met. All staff were personable, friendly and professional. Found my perfect car quickly and Keinan was thorough and professional throughout the process.

14 May 2026

Fran really helpful and patient with us helping to make correct choice. Also helped with further help after delivery with the technology.

05 May 2026

The team could not have done enough for us and we are so thrilled with the car

04 May 2026

Great mini team at huddersfield the best

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03 May 2026

Worked to match another dealer's offer on finance settlement

16 April 2026

Fantastic customer service from the minute I entered the showroom. Fran Wood supported me through the whole process, and could not have done more. Equally Chris Greenwood worked so hard on issues with finance and kept me updated constantly.

08 April 2026

Dec was great to deal with, really helpful and understood I knew what I wanted and didn't need heavy selling. Only issues I had were I came in a couple of times and left my number at the front desk and never revived a call back.

08 April 2026

Very happy

05 April 2026

I felt so welcome and comfortable. All the things I wanted in a car is felt easy. The place was clean. Hospitality 10/10. Jack, I couldn't ask for anyone better. Made me so comfortable and heard. Would recommend him to anyone. Couldn't ask for better

02 April 2026

Buying my new mini was a pleasurable experience due to caring and helpful staff

02 April 2026

Great all round experience

30 March 2026

Our salesman Declan, was really helpful in making the purchasing experience a breeze

30 March 2026

Great service from start to finish. Ceinan was extremely friendly and helpful, explaining the process and helped me secure my brand new electric Mini! Ceinan kept me informed throughout and was really responsive to all my questions.

30 March 2026

Everyone we met at the centre was really helpful and explained everything really well. They were so accommodating with everything and it felt like they couldn't do enough for us. Big thank you especially to Jack and Chris for everything.

29 March 2026

Fran was friendly, knowledgeable and attentive without being pushy. The whole sales process was very smooth and happened as expected

26 March 2026

100% satisfaction, really happy with my new car

26 March 2026

Jack has the patience of a saint, all my back and forth with decision making! Also such a knowledgeable and helpful person when explaining everything to me through the whole process. Ange is also so lovely, and it meant a lot come see me on collect

25 March 2026

From choosing my car to leaving with my new car I felt completely happy and felt it was a breeze. Keinan at the Huddersfield group is absolutely amazing! made me feel comfortable through every step of the process & was quick to answer any questions.

25 March 2026

No nonsense deal with efficient service.

25 March 2026

Customer service experience with Jack from start to finish, was exceptional

17 March 2026

Great customer service with friendly staff who explained everything well.

15 March 2026

Lovely car. Just what we wanted and needed. Very fast transaction once cat was available. Friendly staff.

12 March 2026

Supported me through a difficult situation, with my last car the reg was recorded incorrectly on wheel and alloy cover, I was going back and forth with the insurer after paying £400 for new tyres. Ange and Jack looked after me and got all this done

12 March 2026

The service and communication were excellent all the way through from choosing the right car to the handover. Delighted with the car and the customer service. Fran and Ange were excellent throughout.

12 March 2026

Helpful, friendly, knowledgeable staff

12 March 2026

We are very happy with the vehicle we bought and the advice and the advice we received. Jack Glynn looked after us every step of the way, and Chris and the rest of the staff were very helpful and attentive to our needs.

09 March 2026

excellent customer service

28 May 2026

My car was diagnosed and repaired really quickly. Tracey the service advisor was incredibly friendly and helpful, she stayed in contact throughout and explained everything clearly. Issues with car have been completely resolved

28 May 2026

Exceeded my expectations, communication was brilliant and issues explained clearly and concisely, hence five stars

28 May 2026

Thanks to Tracy for her help ......excellent

24 May 2026

Done within thetime limit

24 May 2026

21 May 2026

It took 2 visits for the problem to be diagnosed but then excellent for repair

19 May 2026

Excellent service

19 May 2026

Repair and complimentary inspection carried out professionally by friendly Dealership personnel from Reception to technicians. Great experience plus very comfortable knowing my car has been in safe hands. Excellent.

18 May 2026

Friendly and efficient

17 May 2026

Service expensive and didn't even valet car

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16 May 2026

Very satisfied with work done in my mini and it was left perfectly clean. Thanks

15 May 2026

The lady on reception who dealt with me was just fabulous . she is an asset to your company! Friendly, helpful but still professional.

14 May 2026

Good communication and thorough service

14 May 2026

Easy booking in process. Communication throughout my visit was 10/10

12 May 2026

Excellent service, got my car in quickly to replace a slow puncture.

10 May 2026

Really friendly team and great customer service.

09 May 2026

I was collecting my new to me mini and you only had to put the number plates on, change the wind mirrors and fix an air bag indicator fault..

09 May 2026

Fantastic service. Very knowledgeable and accommodating

09 May 2026

All good, got what I needed

04 May 2026

Good customer service.

02 May 2026

I received the reminder for my MOT in good time and was able to book it in att my convenience..

29 April 2026

Evie was really helpful and did all she could to make what was a stressful few days easier.

28 April 2026

Friendly and efficient.

27 April 2026

Everything went well

26 April 2026

Because I was completely satisfied. Mini staff were excellent.

26 April 2026

Polite and friendly staff and everything was completed on time at the price I was quoted.

25 April 2026

Good customer service,

23 April 2026

Great service as always. Just thought the Video was too fast to digest in info .

22 April 2026

All good, service as I accepted

21 April 2026

Completed on time with good personnel communications

21 April 2026

Quick and efficient

16 April 2026

Beth kept me updated throughout and was friendly and professional throughout .

15 April 2026

Smooth and efficient as always

14 April 2026

Everything was as I expected

13 April 2026

From start to finish everything went well

08 April 2026

Very efficient

06 April 2026

Very well looked after by the service team especially Emily Walland

05 April 2026

All good. Friendly staff and welcoming. All sorted

02 April 2026

Quick and efficient service

01 April 2026

The communication was really good

01 April 2026

Apart from a very frustrating issue over mixed up telephone numbers the service went without a hitch.

31 March 2026

Prompt collection & delivery as promised, good communication & work completed as agreed.

31 March 2026

30 March 2026

Minor point but was left wondering about sales/service balance. Advised over phone tyres needing changing urgently (red). Could have gone ahead if tyres in stock. Not as urgent when discussed at the office but options not clear over phone.

29 March 2026

Helpful and friendly staff.

29 March 2026

All jobs , and extra work completed on time.

28 March 2026

Because you., you did what it said on the tin.

26 March 2026

Workmanship was good - customer service was very poor

25 March 2026

Because they were extremely efficient and helpful

24 March 2026

Excellent customer service.

23 March 2026

Great communication from start to finish. Mini staff are always so friendly & polite. Great customer service.

19 March 2026

Quick service and communication

16 March 2026

Work done as requested on time

16 March 2026

Completed service whilst I waited, quick turnaround and car had been washed and vacuumed.

11 March 2026

Excellent service, prompt and efficient.

10 March 2026

Professional service

09 March 2026

Customer service was excellent

08 March 2026

Great service from all staff

08 March 2026

Always completely happy with the service .

07 March 2026

I had a good experience at Sandall Mini on my last visit, Tracy was very helpful.

07 March 2026

Always helpful

07 March 2026

All very efficient with polite knowledgable personnel

07 March 2026

I just picked up my new mini on Thursday, Finn and Jack couldn't have done any more for me they were absolutely brilliant! I love my new car and everyone at Sandal made my experience so smooth!

07 March 2026

Quick service friendly staff

07 March 2026

Kim is an excellent service advisor she always provides a 10/10 service and support without exception. She is a first class communicator and I would suggest her customer service skills are something that Sandal BMW should appreciate, I certainly do!

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Sandal Huddersfield.

Address

98 Leeds Road, Huddersfield, West Yorkshire, HD1 6NN

Opening Hours

Mon–Fri:08:30 - 18:00
Sat:09:00 - 17:00
Sun:11:00 - 17:00

Phone

01484 416000

Map

Areas served

Huddersfield and the surrounding areas, including Bradford, Halifax, Brighouse and Bingley

View map

Address

98 Leeds Road, Huddersfield, West Yorkshire, HD1 6NN

Opening Hours

Mon–Fri:08:00 - 18:00
Sat: 08:00 - 14:00
Sun:CLOSED

Phone

01484 416000

Map

Areas served

Huddersfield and the surrounding areas, including Bradford, Halifax, Brighouse and Bingley

View map