OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
125 ratings and 71 comments received in the last 90 days.
04 July 2024
Sometimes quite a wait for staff. Signing the finance agreement needed a degree in technology! Alex was amazing. Thank you for your thought in choosing the registration number.
04 July 2024
Alex was efficient and pleasant. He ensured we were happy with the new car and gave me an overview of controls and functions. He invited me to return, or phone him, at any time if i had queries or concerns. Lovely experience
02 July 2024
Looked after extremely well.
02 July 2024
Never purchased a car so Smoothly and quickly
27 June 2024
Service from all staff excellent at all times
27 June 2024
Incredibly satisfied- everything was incredibly easy and straightforward and communication was great.
25 June 2024
Great experience start to finish
14 June 2024
Good communication throughout
12 June 2024
Very helpful staff and competitive price
20 July 2024
All work done
19 July 2024
Was worth the money, I liked the video and car being cleaned did it for me.
16 July 2024
I've driven my car to Scotland and back since and my car has performed brilliantly. It's been my first big solo trip since illness and it was great that all items had been fixed.
15 July 2024
excellent service
13 July 2024
They did such a thorough service including a video explanation as well as valeting the car for free!
08 July 2024
Car was ready on time and as before the receptionist was very welcoming
06 July 2024
Very good
06 July 2024
I was able to wait for the service which enabled me to work whilst at the dealership, friendly staff and pleasant surroundings, hot and cold drinks on hand and the car was cleaned and vacuumed too
05 July 2024
Serviced and ready on time
04 July 2024
Polite staff, satisfied with work done.
14 July 2024
Difficult situation managed very well . Empathy displayed and genuinely cared