OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
94 ratings and 64 comments received in the last 90 days.
08 June 2025
Dealt with both professionally and personably. A stress free process throughout.
31 May 2025
Very straightforward process from start to finish.
28 May 2025
See above
22 May 2025
Ange and Dec very attentive and answer all questions, make it very stress free
16 May 2025
We dealt with fran she was friendly was easy to talk to and made us feel comfortable with anything we needed to ask
15 May 2025
Staff extremely helpful, polite and gave full explanations of the purchase process.
05 May 2025
Alex always made time for me
12 April 2025
Helpful and knowledgeable salesman. Good introduction to the car's controls and said to come back anytime if we want further information.
10 April 2025
Top service from Fran chris and team
26 June 2025
Good customer service and friendly staff, however car wasn't washed and vacuumed as promised. Did notice another customer leaving at the same time had their car washed.
26 June 2025
Excellent service
26 June 2025
Work completed within agreed timescales
24 June 2025
I booked a diagnostic check for my car and it was done quickly and the car was washed and cleaned too which was nice.
24 June 2025
All ok
23 June 2025
Good service
21 June 2025
Great professional help
18 June 2025
I have a message on the dash saying the transmission oil needs changing. Why did you not attend to this whilst it was having its service, surely you know when this is going to occur. We asked for the brake fluid changing and you said it does not ....
17 June 2025
The staff and service are wonderful. I had a fast track appointment and everything worked very smoothly.
16 June 2025
The service & information that you are provided is exceptional I like that they send you a video of my car & when I pick it up they have washed & hoovered my car.
27 June 2025
Slight delay on delivery of my car but the staff at dealership worked above and beyond to sort the issue which was much appreciated.