OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
132 ratings and 88 comments received in the last 90 days.
10 April 2025
Top service from Fran chris and team
18 March 2025
The staff were all friendly and helpful.
10 March 2025
Again satisfied as the process of purchasing the new car was very straightforward .
05 March 2025
Really appreciated the little touch of my new car being in a separate area with a bow on the front. Dec, the sales rep, spent lots of time with me showing me how to work things and setting things up. I didn't feel rushed or pressured.
04 March 2025
Totally satisfied.
04 March 2025
See above answer.
03 March 2025
Kept well informed
26 February 2025
Pleasant, curtious, helpful and professional staff. Always able to answer my questions and the offer of help with anything I wasn't sure off.
23 February 2025
From start to finish the experience was one of caring and taking on board your requests and coming up with alternatives which might fit the bill.
22 April 2025
Just one small bump...... asked for both new tyres to be fitted on the front but when collecting car this had not been done. Staff soon sorted as they had written request on notes so appesrs to be car technician not checking instruction properly.
21 April 2025
Everyone was very helpful. Booking in was easy and drop off and collection was very efficient.
19 April 2025
Promised a phonecall before 4pm, I eventually called at 5pm for an update..the car was ready. By that time I could not collect until the following day, meaning the RECALL was spread over 2 days. Again no fault of ours.
16 April 2025
Great service Friendly staff
16 April 2025
Easy to deal with and helped me with my dash cam. Which I had no idea how to work
15 April 2025
Total satisfaction
14 April 2025
The reception staff really helpful and friendly
14 April 2025
I was satisfied
13 April 2025
Very professional service throughout the visit
09 April 2025
Kept me updated did quote me 2.4 million pounds for one tyre though ! And I need 2 tyres . 5 million quid is a bit excessive. When I mentioned it I wasn't given a different quote so I'll be going elsewhere
12 April 2025
Helpful and knowledgeable salesman. Good introduction to the car's controls and said to come back anytime if we want further information.