OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
96 ratings and 57 comments received in the last 90 days.
10 February 2026
Keenan and Ange were brilliant, approachable, knowledgeable and never pushy
03 February 2026
Completely satisfied as I found Keinan and his colleagues very helpful.
05 January 2026
Staff all really friendly and helpful. Agent very good knowledge. Answered all my questions, took time to help me.
01 January 2026
problem with the seat cover but getting it sorted with a replacement
31 December 2025
Kienan (the salesman) did a great job in walking me through the process. He was terrific to deal with. As was Ange at the end.
30 December 2025
I particularly appreciated the very thorough hand over of my new car. I never felt rushed and Fran answered all my questions. Chris talked me through all the financial details.
17 December 2025
Everything organised and ran smoothly
11 December 2025
Easy to deal with
02 December 2025
The staff were fantastic helpful and accommodating.
18 February 2026
Great service and friendly staff
18 February 2026
The service was easy to book, I fad space to work, the colleagues were great. I then had to go to the parts department for batteries for my key fob and the service was terrible. A doorbell to ring, no way of knowing if heard, left to wait for ages.
18 February 2026
Staff v friendly and informative.
15 February 2026
Efficient and reliable.
14 February 2026
Good communication
10 February 2026
The work was done efficiently also staff were helpful and friendly.
07 February 2026
This message was meant to be sent to my ex husband. You appear to have forgotten to update his details despite several previous requests to do so. This is a breach of GDPR and I would like confirmation that this is resolved once amended
04 February 2026
Everything was professional and the staff were very kind and friendly
04 February 2026
Easy and pleasant to deal with, great communication, just simple good service.
04 February 2026
Difficult communication Keep you waiting High costs In one occasion managed to shear off a bolt in a brake caliper and then charge ME for the restorative work that was needed. Would not engage and reimburse when I followed the complaint process.
FIND Sandal Huddersfield.
Address
- 98 Leeds Road, Huddersfield, West Yorkshire, HD1 6NN
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 01484 416000
Huddersfield and the surrounding areas, including Bradford, Halifax, Brighouse and Bingley
Address
- 98 Leeds Road, Huddersfield, West Yorkshire, HD1 6NN
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat: 08:00 - 14:00
- Sun:CLOSED
Phone
- 01484 416000
Huddersfield and the surrounding areas, including Bradford, Halifax, Brighouse and Bingley
17 February 2026
An excellent and detailed handover and explanation/ set up all of all the new technical items in the Mini buy Fran Wood - I've even remembered most of it as well ??