OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
98 ratings and 70 comments received in the last 90 days.
23 July 2025
Fran was very helpful and listened to my requirements without being pushy. I was kept informed throughout the process from order to delivery and Fran arranged a swift handover once the car had arrived on site.
10 July 2025
We were made very welcome and helped to make the purchase. Fran was particularly helpful.
08 July 2025
Friendly, helpful, efficient staff
06 July 2025
Friendly helpful staff
03 July 2025
All very good
27 June 2025
Slight delay on delivery of my car but the staff at dealership worked above and beyond to sort the issue which was much appreciated.
08 June 2025
Dealt with both professionally and personably. A stress free process throughout.
31 May 2025
Very straightforward process from start to finish.
28 May 2025
See above
17 August 2025
Staff helpful and friendly Nice snacks and drinks whilst I waited Good magazines Clear explanation for work completed
16 August 2025
Excellent
16 August 2025
Everything done on time and cost as quoted.
13 August 2025
Everything efficiently handled
12 August 2025
Slow service at check in and pick up
10 August 2025
Work completed on time as arranged
10 August 2025
Never have any problems when I take my car in for work
06 August 2025
Kept waiting 29 mins to see a service receptionist. Eventually having complained to management a girl from office came and give me my keys after the recall jobs were finished. Not impressed with Mini Hudders
03 August 2025
To time
03 August 2025
Disappointed with wrong information
26 July 2025
Everything was great