The staff are fantastic nothing is too much trouble.
This is our second mini & we are always welcome & treated well.
Helpful, friendly staff with good communication skills.
Very helpful, polite and a pleasure to deal with.
As usual excellent service
Was dealt with professionally from start to finish.
Staff were friendly efficient throughout - from booking in the service to collecting my car at the end
Staff kept me up to date with progress. Helpful staff
The team are very helpful and professional
Excellent reception staff who kept me informed, brilliant repair and top class car cleaners
Friendly staff and personalise your experience when you visit.
As above. Staff kept me in the loop as to what was happening with my mini and exactly how much it was going to cost with no hidden extras.
Nothing was too much trouble for Joseph and he is pleasant, attentive and professional.
Friendly and efficient.
Prompt and courteous service
Staff tried hard to rectify my situation
Good service, helpful staff with a very helpful pick up and drop off service. As my car ended up staying an extra day (Not my fault), I just hoped it would we washed too as it is with a service, especially as it's not the cheapest choice of a garage!
Mark Huggins provided a very detailed summary of the work carried out during the service and fully explained the results of the safety inspection carried out to my vehicle. Additionally he fully answered my questions in "easy to understand" detail.
I always go back to sandal Huddersfield as the staff are professional and knowledgable.
Excellent customer service but a little pricey
A couple of issues this time, a jack plug in the mini front camera had been removed and not replaced. A newly replaced tyre went flat within two days! It apparently was a faulty valve but I had to return the car for this to be sorted out.
Managed to fit my car in at extremely shirt noticd
Well looked after Great coffee too
could be done in a morning, really quick
First service and was told the tyres needed urgent attention as had a mixture of run flat and non run flat tyres l was not on their system. When I was found on the system and it was clear I'd bought from them the tyres suddenly weren't a problem!
I had to return my car the day after a service as an engine warning light came on. Apparently a cap had not been replaced quite correctly, so air was being drawn into the engine. On my retutn visit, the problem was quickly rectified, so all was well.
Excellent service. Jaycee was lovely. I felt very comfortable coming in to the dealership. Sometimes car dealerships can be a bit intimidating. Everyone I had interaction with was brilliant
They didn't have the light in stock so I returned the following week for the dim beam light bulb replacement. I was surprised it wasn't a standard stock item for such a busy dealership.
Consistently great service
What's not to like?
I was booked in quickly and efficiently with very pleasant staff
I was kept up to date at every process and felt very informed
Everything was as explained and service was polite/pleasant. Courtesy car provided
The whole experience is always so pleasant and easy. The staff couldn't be more helpful and polite.
Quality product and quality service
The vehicle fuel consumption has dropped significantly since the last service 17/12/2019. I contacted Sandal Mini on 24/12/2019 and confirmed issue, to date I have not received a reply as promised by service agent Ian.
They were really helpful to find the oil I needed for my car. They worked quickly and the customer service was excellent even though it was Christmas Eve.
Fault was fixed in the agreed time frame and new parts fitted without fuss and the friendly reception staff kept me informed !
Friendly and knowledgeable sales staff
Not very happy, we were advised that the rear pads needed replacing as would not pass MOT, the car did not require an MOT, I was then told that the pads on the inner and outer had worn differently, I questioned this as this would not be possible
Showroom well presented and able to look around without any pressure.