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Customer Reviews.

service

5

Excellent service, great communication, staff went above and beyond

05 May 2021

service

5

Quick resolution to the problem, kept up to date with situation and agreement to service.

03 May 2021

service

5

Very good service. Good communication.

03 May 2021

sales

5

Inspite of Covid-19 restrictions the purchase process was excellent throughout.

02 May 2021

service

5

all the staff are great!

28 April 2021

service

5

I was kept informed throughout the process and the work was carried out to the highest standard.

23 April 2021

service

5

Communication was great, knew what and when things happened.

16 April 2021

sales

5

No words nessesary.

16 April 2021

service

5

Very clean and COVID aware Staff pleasant and efficient

16 April 2021

sales

5

Excellent service. Everything was ready and waiting, just a few signatures and instructions and off

12 April 2021

service

5

From making the booking to collecting my car everything was brilliant

12 April 2021

service

5

Lexi was an amazing help in sorting out my car problems with Arnold Clark.

11 April 2021

sales

5

Everything was great

09 April 2021

sales

5

Ange Frankland was just brilliant from start to finish and always kept me updated throughout the process could not ask for a better service.

06 April 2021

service

5

Problem rectified promptly

05 April 2021

sales

5

Very helpful. Friendly. Not overly pushy with sales service. Listened to my needs and questions and kept in touch

05 April 2021

service

4

Job done as requested. No issues

05 April 2021

sales

5

Excellent service given at Sandal Huddersfield

02 April 2021

service

4

After the initial shock and horror of being presented with an estimated £3000 bill for a ( premature?) clutch replacement I felt the situation was expertly handled by Lexi Larkin who explained possible alternatives and helped soften the blow?

01 April 2021

service

5

Lexi was so good from beginning to end.

01 April 2021

sales

5

The salesman was professional and extremely helpful and went the extra mile to answer my queries. The car was beautifully prepared for collection. The handover was smooth and easy.

28 March 2021

service

5

Efficient and great service

27 March 2021

service

5

Just great service overall

26 March 2021

service

5

Courteous and very helpful

25 March 2021

service

5

Like the video of the service and explanations.

23 March 2021

service

5

Everything was carried out as requested, and there were no extra charges on top of the quoted price.

23 March 2021

service

5

Always helpful

21 March 2021

sales

5

Car arrived before expected day

20 March 2021

service

5

Personal, professional and friendly

20 March 2021

service

5

Anthoney was my point of contact. On my behalf he contacted stone acres Cleckheaton to establish if the warrant would pay for the problem. It fell out side the conditions of the warranty. I agreed to have the work done.

17 March 2021

service

5

See above comments

16 March 2021

service

4

The staff dealt well with our requirements.

16 March 2021

service

5

Great service and staff very helpful

15 March 2021

service

5

As above

15 March 2021

sales

5

Every thing was easy fast and efficient

15 March 2021

service

5

As above. My car was only just out of warranty. Karl escalated the issue to BMW, who agreed to meet the majority of the cost.

13 March 2021

sales

5

Ange was extremely helpful and nothing was too much trouble for her. We were kept updated all the way through from purchase to delivery and delivery was seem less. Prior to our first appointment we had put together a spec that was required.

12 March 2021

service

5

Kept informed

12 March 2021

service

5

Efficient, friendly and good service

12 March 2021

sales

5

Excellent despite Covid restrictions. Very high standard of presentation of new vehicle

12 March 2021

service

5

Able to resolve the issue with my car

10 March 2021

service

5

Brilliant service! Covid safe and quick and easy to book. I really appreciated the video of the engineer showing me my car and what he'd done in the service...very reassuring. Thankyou Mini Team! ??

10 March 2021

service

5

Very informative of what required doing

09 March 2021

service

5

Ease of booking, friendly and courteous staff.

07 March 2021

service

5

As above

05 March 2021

service

5

Sorted all problems, kept us informed every step.

02 March 2021

service

5

The service at Mini is consistently good from start to finish.

01 March 2021

service

5

Easy to book in, able to wait, quick

28 February 2021

sales

5

As above. New car required very urgently and I was driving it away less than 7 days from having spoken to Louis

26 February 2021

service

5

It was as waiting visit. Under the current circumstances it was a very comfortable wait