"The service was very good."
"Adrian Doyle is an absolute asset to your company."
"My experience of mini over the last 3 years has been very poor. Your customer service is non existent. My new mobility car is due in 22 weeks, guess what it won't be another mini."
"Absolutely restored my faith this time - excellent customer service.(Previous occasion had very bad experience and in the end took taxi home at 7 pm after having delivered car for service at 8 am and in the meantime done a day's work)!"