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Customer Reviews.

sales

5

Got the car that I wanted to the exact specification at an excellent deal price.

12 October 2017

service

4

Helpful, kept in touch and kept me updated with the progress of the work on my car. Friendly and approachable on arrival

11 October 2017

service

4

See above answer

10 October 2017

sales

5

Fantastic modern showroom, great range of free drinks available. Loved collecting the car as whilst we were signing all the papers my car was being cleaned right infront of me. Just a great experience throughout!

10 October 2017

service

3

Not very quick and valet was poor. Asked for advice and the member of staff was very slow to come (having her lunch apparently)

10 October 2017

sales

5

I was kept up to date with the delivery and even though I was out of the country just before the car arrived Chris made sure that it was there to pick up on my return l

10 October 2017

service

5

Work carried out perfectly.

10 October 2017

sales

5

Happy with the service because I was treated as an individual with a love for Minis rather than just another customer who would help the team meet their sales targets b

10 October 2017

service

4

I had to ring twice to arrange the service as my calls were not returned as promised.

10 October 2017

sales

5

Looked after, kept informed at every stage

09 October 2017

service

4

no problems staff were polite and rang me as soon as my car was ready for collection

09 October 2017

service

2

1 hour after collecting my mini whilst driving on the motorway with my children I had a notification that my brakes were compromised and to drive with caution. Despite paying for pad replacement.

08 October 2017

service

5

Nicola was brilliant!! She helped me to sort documents from a different garage that I needed for my car service. Her costumer service was excellent. My car was collected from my work place and returned at the end of the day, and it was cleaned!!

07 October 2017

sales

5

The Huddersfield staff were helpful, knowledgeable and friendly as we progressed from showing an interest in the car through to actual purchase.

07 October 2017

sales

5

Everything went according to plan, the sales person Angie and Tom who showed me the controls were very helpful and considerate

06 October 2017

service

5

Excellent customer service

05 October 2017

sales

5

I was given all the info I needed to make my choices, the staff were excellent, very knowledgeable, and u derstood the importance if this process to me

04 October 2017

sales

5

Sales staff friendly and knowledgeable and worked to get us a price we could afford.

04 October 2017

sales

5

Great communication throughout the process - made to feel that I was an important customer

03 October 2017

service

5

I was very satisfied because I was provided with clear explanations on what had been done to rectify the problem. In addition the staff were amenable to my needs, polite and friendly.

03 October 2017

service

5

Mini service completed within the time frame that I was quoted and excellent customer service.

03 October 2017

sales

4

Car not ready when went to collect but other than that very good service

01 October 2017

service

1

As explained above, the staff were not helpful and the Courtesy Car was unacceptable.

01 October 2017

sales

5

The team were attentive but didn't put any pressure on. The envoirome t was relaxing and Josepth who personally supported me during the sale was friendly and professional and guided me but let me make my own decisions. Easy to deal with.

29 September 2017

sales

5

Charlotte handled everything perfectly.

29 September 2017

service

5

Attentive and intuitive service.

28 September 2017

service

4

It would be 'Completely satisfied', but my Paceman was damaged. All was done to redeem the situation to my satisfaction. The vehicle was repaired and my treatment was excellent. I was still disappointed to arrive for collection and find it damaged.

28 September 2017

sales

5

Very pleasant experirnce all round

27 September 2017

sales

5

Very impressed with the mini centre, was very clean with a variety of minis on show and was very comfortable when waiting.

26 September 2017

sales

5

NOTHING IS TOO MUCH TROUBLE. ALWAYS KEPT UP TO DATE WITH PROGRESS OF YOUR ORDER

26 September 2017

service

4

Good efficient service

24 September 2017

service

5

I do not know what else they could have done to make the service of the car less stressful.

22 September 2017

service

5

As I've said above, no enquirey is silly, they assist in any way they can, wether it's from the MINI side or the BMW side of the business

22 September 2017

service

5

Service was done with no issues and car was ready to pick up on time. I was slaps ableTo work from the office so did t need to take time off work

22 September 2017

service

5

I find it very hard to find the time to have my car serviced because i work full time. Mini service department come and pick my car up from work and bring it back before I finish. Excellent customer service .

20 September 2017

sales

5

No pressure to buy and felt we got a very good deal through Car Wow!

19 September 2017

service

2

After waiting an hour I saw the technician only just taking my car , I was told the whole visit would be 1to 1& 1/2 hours when first going in to showroom , so subsequently my car wouldn't be washed & valeted

18 September 2017

sales

5

Excellent friendly

16 September 2017

sales

5

Good customer service

13 September 2017

sales

5

All of the personnel were friendly and courteous throughout the sales process and provided all of the information needed in a professional and timely manner with regular contact prior to the vehicle delivery.

12 September 2017

sales

5

We have bought a lot of brand new cars over the years and mini was one of the best dealerships we have dealt with, from start to finish everything was straightforward and Jenny, who was my salesperson, was excellent

12 September 2017

service

5

Service receptionist Nicola was outstanding, Nicola was professional, friendly and knowledgeable, demonstrated good knowledge of technical aspects of the car, discussed cost effective ways of servicing our Countryman and was a pleasure to deal with.

12 September 2017

service

5

Service completed, and advice given.

12 September 2017

service

5

Cannot fault this experience

10 September 2017

service

5

I used the collection & delivery service so no need to visit the dealer

09 September 2017

service

2

Bacause had to wait and wait to get someone to see me at reception. Then had to buy more service plan to get service

08 September 2017

service

5

Always pleasant staff and good value

05 September 2017

service

5

all dealt with smoothly

05 September 2017

service

5

Got what we paused for

31 August 2017

sales

5

My answer speaks for itself.