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Customer Reviews.

service

4.5

New MINIs come with a service pack, which considering I don’t do many miles per year, it’s good to know that the first few years is all part of the sale price. Lovely friendly lady on service reception.Nice clean car on collection.

12 April 2018

service

5

You sorted the issue with my heated windscreen not heating and gave my Mini a really good valet.

09 April 2018

sales

5

Very helpful

06 April 2018

service

3

Did not have the necessary parts to complete the job on the day and then further delay due to new parts being faulty

06 April 2018

service

5

Whenever I need help I always get the right advice and come away completely satisfied. I find it hard to find time to drop my car off if necessary so they come and pick it up from work . I cannot recommend Sandal Mini enough .

03 April 2018

service

4

Great service. Didn’t check contact details so no call when ready

03 April 2018

service

5

Staff very pleasant and helpful - work completed - kept informed. Very happy

03 April 2018

service

5

Everything was fine

03 April 2018

service

5

Because everytime i get it services they sort the problems no questions asked and are very polite

03 April 2018

sales

5

From the moment we first walked into the Mini showroom in December 2017 to pickin up our Mini 2 weeks ago we were kept informed how everything was going, where the car was, what stage everything was at, and A very helpfull salesman.

02 April 2018

service

5

good staff / communication

02 April 2018

service

3

I took my car in for MOT/service on the Wednesday, but due to a problem with the MOT machine, I didn’t get my car back until the Monday! I was kept fully informed and as it’s my 2nd car it wasn’t a problem!

02 April 2018

service

2

First of all the icon saying the seat belt and air bag had to be seen by a technician was illuminated after rectifying this (after arguing about making me pay a diagnostic check when it was clearly mini error) I drove away and the alarm went.

30 March 2018

service

5

No problems

29 March 2018

service

5

The staff were pleasant and allowed me use of the waiting room to continue my work whilst I waited.Apart from having to constantly activate the internal light sensor which was only a minor understandable irritation.

27 March 2018

service

4

My car was in that day for a fault on the satnav. This was resolved and the car was made available at the time I requested.

27 March 2018

sales

5

Looked after all the way through

23 March 2018

sales

5

Great service as always at Samdal. They really know how to take care of you, & treat you well, nothing is to much trouble for them at all.

21 March 2018

sales

5

Efficient.

21 March 2018

sales

4

They did all I expected.

20 March 2018

service

5

I can only assume that the service has been carried out as per the schedule. ?? On this occasion there were no advisory notices, but these would have been pointed out to me if appropriate.

19 March 2018

service

5

Completely satisfied & everything explained in detail.

17 March 2018

sales

5

No fault excellent experience

16 March 2018

sales

5

Just a very good experience and better than any dealer I have experienced before

16 March 2018

service

5

Did the job, correct advice

16 March 2018

service

1

I was shocked and dismayed to have found out that I needed "special" windscreen washer. Had I known this I would have bought it, but did not find out till I had a £100 repair bill. Disappointing.

16 March 2018

sales

5

Smooth process, knowledgeable staff, always willing to answer any questions.

13 March 2018

sales

5

Very friendly helpful staff

13 March 2018

sales

5

A very good salesperson

13 March 2018

sales

4

Issue with steering wheel needing aligning - should have been picked up on inspection - had to take time out from work to get it resolved

13 March 2018

sales

5

Right up until the point I picked up my car the service was outstanding, the only negative was that small scratches were on the bonnet when collected. However Chris (Huddersfield) sorted it out and booked me in for another polish without hesitation.

13 March 2018

service

4

Satisfied with the service, although booked into and 08:30 slot and vehicle was not taken to service bay for 40 minutes.

12 March 2018

service

5

Courteous, polite, friendly, professional, with great advice & service.

12 March 2018

service

5

Completed the necessary works quickly and very accommodating.

08 March 2018

service

3

Still awaiting promised wash and clean

08 March 2018

service

1.5

When I received my car back I noticed when I got home there were two massive mucky stains and marks on my cream cloth interior on the door strips between the door and front windscreen. No idea how these possibly could have even got there from an MOT

01 March 2018

service

5

All staff very happy to help

28 February 2018

service

4

Kept me informed, clear on price

27 February 2018

sales

4

I maw very satisfied with the Sales and business sides but thought the so called mini specialist who showed me the technology was not very good, he did not know all the answers and was slightly unprofessional, not enough to complain directly.

23 February 2018

service

3

each time I've been in, only twice or 3 times I think since I got my MINI, there has always been something that I have had to go back in for a few days after, sometimes on multiple occasions. The issues are always sorted eventually, but ... cont....

21 February 2018

sales

5

Sales person was brilliant, ange frankland

21 February 2018

service

3

Car wasn’t cleaned after service.Recovering fault with ignition highlighted for second time still not resolved (car only 1 year old)

21 February 2018

service

3

Car was booked in and the problem resolved. Having already had the problem diagnosed by the AA breakdown unit why was a £90 diagnostic check necessary?

20 February 2018

service

4

Happy with the service provided by Mini at Sandal, however we would not usually use for routine servicing as it is not our local Mini specialist.

19 February 2018

service

5

Excellent service

19 February 2018

service

1

Staff were less than understanding and didn't seem concerned the bill was over double original quote

16 February 2018

service

5

Have used Sandal Mini for many times with excellent results.

16 February 2018

service

5

Even though my day wasn't straight forward Sandal were very accommodating

14 February 2018

service

5

kind, caring and friendly on the phone

13 February 2018

sales

5

Car arrived on the day that they told me and the hand over was hassle free