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Customer Reviews.

service

5

Car came back clean

13 May 2019

service

5

A great team at Sandal Huddersfield. Easy to deal with on the phone, never keep you hanging on, always arrange a call-back if they can't find the person you need to speak to. Reception staff always friendly and helpful - great to do business with.

13 May 2019

sales

5

Excellent service from start to finish

11 May 2019

service

5

Fitted the car in at short notice and sorted out the problem quickly and without hassle.

07 May 2019

service

3

Cost

07 May 2019

service

5

Prompt, efficient and friendly service

30 April 2019

service

5

Everything perfect

26 April 2019

service

5

Very helpful and received great service

24 April 2019

service

5

very efficient and polite.

19 April 2019

service

5

Fit me in ASAP as car was making a rattling sound. Just had newborn baby so am heavily relying on using my car at the minute. Quick turnaround. Car cleaned.

18 April 2019

sales

5

Everything went smoothly

17 April 2019

service

5

Perfect service

12 April 2019

sales

5

Excellent customer relations. Personal and professional service

10 April 2019

sales

4

If I had one niggle - we were both offered a drink on arrival, but not our children. Just a small touch

10 April 2019

service

5

Good feeling on arrival. Polite and smiling staff from the get go.

09 April 2019

sales

5

Easy purchase and great showing of my new car. I love it!

07 April 2019

sales

5

Ange Frankland was highly professional and friendly at every stage of the process as was Chris her manager.

07 April 2019

sales

5

Made to feel like a valued customer

06 April 2019

service

5

Nothing is too much trouble

06 April 2019

service

5

Able to collect car from BMW section, even after Mini reception closed. Saturday availability.

02 April 2019

sales

5

Complete pleasure. Charlotte kept me fully updated on my order. Lewis the Mini Genius was very polite and professional on the test drive and on showing me around my car on collection. James was also attentive and kept me updated.

02 April 2019

sales

4

Good support from staff throughout the process, maybe needed a bit more time on the handover process- nothing wrong from staff just a lot to take in with all the technology. Also a bit disappointed with trade in value given for my other car.

30 March 2019

sales

5

Everyone we met, Charlotte, James and Louis were very professional but, at the same time, friendly. Each one listened to everything we said and acted accordingly

29 March 2019

sales

5

Very efficient

29 March 2019

service

5

The mechanic and receptionist both went out of their way to help the service was done fast no hanging around great job by both thank you

27 March 2019

service

4

Competant staff and reassurance that a full check as been carried out on my vehicle

27 March 2019

service

5

Everything done as planned

25 March 2019

service

3

Partly influenced by issues above, but also the "pitstop" service took a lot longer than I expected.

24 March 2019

service

5

Polite and help full staff and good service

23 March 2019

sales

5

The regular updates were really helpful and the whole process was quick and smooth with no delays

22 March 2019

service

4

Staff helpful and no problems after service. Good written and video reports on the car.

20 March 2019

sales

5

Fantastic service from all the staff. It's always a great atmosphere at MINI Huddersfield, like being part of an extended family!

19 March 2019

service

5

Quick, efficient service with plenty of tea to drink.

17 March 2019

service

5

As above, kept well informed of process and work completed in a timely manner

17 March 2019

service

5

Carried out with no problems

16 March 2019

service

5

Work completed as stated.

16 March 2019

sales

5

Helpfull and attentive staff, kept me informed throughout the process.

15 March 2019

service

3

I had a longer wait than expected, as a result of a problem with the car washing and valeting service. Whilst the staff concerned dealt with me in a friendly and professional manner, I was not happy that they suggested not having it cleaned

11 March 2019

sales

5

Everything ran smoothly and Jenny kept me up to date as to what was happening and when. Excellent customer service!

11 March 2019

service

5

Sarah Derbyshire as a customer manager makes the service arrangement and support process seamless.

11 March 2019

service

5

Helpful and attentive and provided me with updates whilst I waited

10 March 2019

service

5

Good level of service

05 March 2019

sales

5

Collecting the car from Mini was a really straight forward and enjoyable process and Charlotte and Chris could not have been more helpful.

04 March 2019

service

5

The experience was as I expected

02 March 2019

service

5

Sandal mini dealt with my car fixing efficiently

01 March 2019

service

4

did not get car washed, as they said they needed more than two hours to do the 1st service, which I could not be without my car for so long