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Customer Reviews.

sales

5

Helpfull and attentive staff, kept me informed throughout the process.

15 March 2019

service

3

I had a longer wait than expected, as a result of a problem with the car washing and valeting service. Whilst the staff concerned dealt with me in a friendly and professional manner, I was not happy that they suggested not having it cleaned

11 March 2019

sales

5

Everything ran smoothly and Jenny kept me up to date as to what was happening and when. Excellent customer service!

11 March 2019

service

5

Sarah Derbyshire as a customer manager makes the service arrangement and support process seamless.

11 March 2019

service

5

Helpful and attentive and provided me with updates whilst I waited

10 March 2019

service

5

Good level of service

05 March 2019

sales

5

Collecting the car from Mini was a really straight forward and enjoyable process and Charlotte and Chris could not have been more helpful.

04 March 2019

service

5

The experience was as I expected

02 March 2019

service

5

Sandal mini dealt with my car fixing efficiently

01 March 2019

service

4

did not get car washed, as they said they needed more than two hours to do the 1st service, which I could not be without my car for so long

25 February 2019

service

5

Issue resolved quickly

19 February 2019

sales

5

Was unsure about buying a mini but sales person was very helpful and took me out on two demos

12 February 2019

service

3

Service was good, picked up on faults and Jacy was very polite every time she called. Just more communication between staff needed.

12 February 2019

service

5

All satisfactory and completed on time

07 February 2019

service

5

quick, efficient, friendly,and my car now runs like a dream! very pleased

04 February 2019

sales

3

Please see the explanation above. The lady who explained all about the controls etc was extremely helpful and thoroughly explained everything. The young man we spoke to was friendly he just let himself down by not following up on his promises.

04 February 2019

service

1

The issue with my windows that I reported was not fully fixed. This is a recurring issue that was documented before I purchased the vehicle, however staff had to keep the vehicle overnight to have enough time to fix this.

03 February 2019

service

5

did what they said they would

03 February 2019

service

5

Excellence in customer service

02 February 2019

service

5

Liked that you cleaned car too

02 February 2019

service

4

Good service.

10 January 2019

sales

5

Always called back when they said they would and helpful throughout the car buying process

08 January 2019

service

5

No problems at all

02 January 2019

sales

5

Very helpful in the purchase of my first mini.

02 January 2019

service

5

I was called to be told exactly what needed to be done and why and how much the cost would be and all the work was carried out to the highest standard.

27 December 2018

service

3

Roof transfer has taken 2 attempts and still not right. Staff were Very apologetic though.