Car came back clean
Car came back clean
A great team at Sandal Huddersfield. Easy to deal with on the phone, never keep you hanging on, always arrange a call-back if they can't find the person you need to speak to. Reception staff always friendly and helpful - great to do business with.
Excellent service from start to finish
Fitted the car in at short notice and sorted out the problem quickly and without hassle.
Prompt, efficient and friendly service
Very helpful and received great service
very efficient and polite.
Fit me in ASAP as car was making a rattling sound. Just had newborn baby so am heavily relying on using my car at the minute. Quick turnaround. Car cleaned.
Everything went smoothly
Excellent customer relations. Personal and professional service
If I had one niggle - we were both offered a drink on arrival, but not our children. Just a small touch
Good feeling on arrival. Polite and smiling staff from the get go.
Easy purchase and great showing of my new car. I love it!
Ange Frankland was highly professional and friendly at every stage of the process as was Chris her manager.
Made to feel like a valued customer
Nothing is too much trouble
Able to collect car from BMW section, even after Mini reception closed. Saturday availability.
Complete pleasure. Charlotte kept me fully updated on my order. Lewis the Mini Genius was very polite and professional on the test drive and on showing me around my car on collection. James was also attentive and kept me updated.
Good support from staff throughout the process, maybe needed a bit more time on the handover process- nothing wrong from staff just a lot to take in with all the technology. Also a bit disappointed with trade in value given for my other car.
Everyone we met, Charlotte, James and Louis were very professional but, at the same time, friendly. Each one listened to everything we said and acted accordingly
The mechanic and receptionist both went out of their way to help the service was done fast no hanging around great job by both thank you
Competant staff and reassurance that a full check as been carried out on my vehicle
Everything done as planned
Partly influenced by issues above, but also the "pitstop" service took a lot longer than I expected.
Polite and help full staff and good service
The regular updates were really helpful and the whole process was quick and smooth with no delays
Staff helpful and no problems after service. Good written and video reports on the car.
Fantastic service from all the staff. It's always a great atmosphere at MINI Huddersfield, like being part of an extended family!
Quick, efficient service with plenty of tea to drink.
As above, kept well informed of process and work completed in a timely manner
Carried out with no problems
Work completed as stated.
Helpfull and attentive staff, kept me informed throughout the process.
I had a longer wait than expected, as a result of a problem with the car washing and valeting service. Whilst the staff concerned dealt with me in a friendly and professional manner, I was not happy that they suggested not having it cleaned
Everything ran smoothly and Jenny kept me up to date as to what was happening and when. Excellent customer service!
Sarah Derbyshire as a customer manager makes the service arrangement and support process seamless.
Helpful and attentive and provided me with updates whilst I waited
Good level of service
Collecting the car from Mini was a really straight forward and enjoyable process and Charlotte and Chris could not have been more helpful.
The experience was as I expected
Sandal mini dealt with my car fixing efficiently
did not get car washed, as they said they needed more than two hours to do the 1st service, which I could not be without my car for so long