OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
144 ratings and 101 comments received in the last 90 days.
03 April 2024
I have a beautiful car that I instantly loved, it drives like a dream, I have automatic and it's great.
31 March 2024
Again great service
31 March 2024
The friendly service and knowing the present MINI manager Chris and the previous manager Paul for several years is a major factor.
30 March 2024
Deckland the sales person looked after me and was very informative and friendly. Showed me around the car and what the buttons did
28 March 2024
Fran and Ange made the process of selecting and picking up my new Mini easy and fun. They made sure I had all information I required, answered any queries I had and kept the whole process stress free. They're both fab!
21 March 2024
Alex emailed me each week with updates. He explained everything very well. I think he was more excited than me!!
19 March 2024
Same response as I gave in the previous question.
13 March 2024
Attention to detail in taking care of you.
09 March 2024
Friendly and knowledgeable staff and great service.
19 April 2024
booking in to collecting our repared car was straight forward
16 April 2024
They fit the car in for extra work at short notice - excellent
15 April 2024
Thoroughly satisfied with all works carried out
15 April 2024
Very professionally
14 April 2024
Our booking turned out to be more complex than planned with unforeseen repairs and return visits required. All were dealt with brilliantly at every point. Cannot fault the team, especially Anya.
14 April 2024
Complete confidence in the dealership.
13 April 2024
The man called tim was excellent and very helpful sorting my car out.
13 April 2024
Wrong part fitted Very expensive
13 April 2024
Excellent from booking to collecting my car.
11 April 2024
Professional and friendly.
18 April 2024
Made us very welcome and were very accommodating